Workshop Manager

About the Role

Location: West London

Salary: £46,000 - £51,000 per year (dependent on experience)

Contract Type: Full Time

To lead and manage all workshop operations, ensuring the safe, compliant and cost-effective maintenance of the fleet and refrigeration assets. The Workshop Manager is accountable for workshop performance, technician productivity, fleet availability, maintenance budgets, compliance standards and continuous improvement initiatives.

The role is responsible for developing a high-performing team whilst ensuring all maintenance activities meet company, customer and legislative requirements.

Key Responsibilities

• Workshop Planning & Delivery
• Plan and prioritise daily workshop activity.
• Allocate work to technicians.
• Maximise labour utilisation.
• Monitor workshop productivity.
• Ensure timely completion of repairs and servicing.
• Fleet Maintenance & Engineering
• Maintain the refrigerated fleet to legal and company standards.
• Oversee preventative maintenance programmes.
• Manage MOT preparation and inspections.
• Reduce VOR through effective maintenance planning.
• Monitor vehicle reliability and recurring defects.
• Engineering Compliance & Technical Standards
• Ensure compliance with DVSA, Operator Licence and maintenance legislation.
• Maintain accurate service and inspection records.
• Lead workshop audits.
• Implement corrective actions.
• Ensure technical standards are consistently achieved.
• Workshop Performance & Cost Control
• Control workshop budgets.
• Monitor repair expenditure.
• Manage external suppliers.
• Approve repairs within delegated authority.
• Identify cost-saving opportunities.
• Monitor and report on fleet availability, VOR performance, workshop productivity, labour utilisation, maintenance costs and compliance performance.
• Establish and track departmental KPIs.

Essential Skills and Experience

• Proven experience managing a commercial vehicle workshop or fleet maintenance operation.
• Strong leadership and people-management skills.
• Thorough understanding of Operator Licence and compliance requirements.
• Experience managing maintenance budgets and costs.
• Strong knowledge of commercial vehicle maintenance practices.
• Excellent organisational and communication skills.
• Ability to analyse data and drive performance improvements.
• Full UK Driving Licence.

Desirable Skills and Experience

• IRTEC qualification.
• IOSH Managing Safely or equivalent.
• Experience within refrigerated vehicle operations.
• Experience using fleet and workshop management systems.

Candidate Profile - Personal Attributes

• Highly organised and methodical.
• Proactive and self-motivated.
• Strong attention to detail.
• Professional and approachable.
• Reliable and dependable.
• Flexible and adaptable.
• Customer-focused.
• Strong team player.
• Able to work effectively under pressure.

Job Details

• Job reference: PPS-0005
• Working pattern: On site
• Closing date: 23 Oct 2026